Privacy Policy

1. Data controller

The data controller for personal data is Duco OÜ (registry code 16564986), located at Tallinn, Estonia (hereinafter "Duco Hotels" or "we"). For any questions regarding the processing of personal data, please contact us at info@duco.ee.

2. What data we process

We process the following categories of personal data:

• Contact details (name, email, phone, company);
• The content of enquiries you submit through our contact form;
• Technical data about your use of the website (IP address, device type, browser, time of visit) — only on the basis of consent.

3. Purposes and legal basis of processing

• Responding to enquiries and pre-contractual communication — legal basis: pre-contractual measures taken at your request (GDPR Art. 6(1)(b)).
• Legitimate interest — for managing our business and partner relationships (GDPR Art. 6(1)(f)).
• Analytics and marketing — only on the basis of your consent (GDPR Art. 6(1)(a)). You may withdraw your consent at any time.

4. Retention period

We retain data submitted through the contact form for up to 24 months after the last contact, unless a longer retention period is required to comply with legal obligations or to establish, exercise or defend legal claims.

5. Data transfers

We do not sell or share personal data with third parties for marketing purposes. Data may be processed on our behalf by trusted service providers (hosting, email, analytics), who are required to comply with this policy and with GDPR requirements.

6. Your rights

You have the right to access your data, request its correction or deletion, restrict its processing, object to processing and receive a copy of your data in a portable format. Where processing is based on consent, you may withdraw that consent at any time. You also have the right to lodge a complaint with the Estonian Data Protection Inspectorate (aki.ee

7. Cookies

This website uses cookies. Read more in our cookie policy.

8. Changes

We may update this policy from time to time. We will announce any material changes on the website.